Duo: How to enable Duo Mobile on a new phone – The Davey Tree Expert Company

You've replaced your smartphone and no longer get Duo Push notifications. Follow these instructions to enable Duo Mobile on your new phone.

If your new phone has the same phone number:

Visit https://sam.davey.com
If prompted for 2FA, click "Enter a Passcode" then click "Send me new codes"
Enter the PIN that is sent via text message to your phone
In SAM, visit the "Duo Security" tab under "My Profile"
Click on the QR code icon next to your phone in the “Duo Authentication Devices” section.
If you are signed into SAM on a computer: open the Duo Mobile app on your phone, tap the + symbol, and scan the QR code with your camera
If you are signed into SAM on a smartphone: tap on the link below the QR code to get an activation link sent to you instead.