The Davey Tree Expert Company

How-to: Windows 10 Autopilot

Autopilot is the process your system goes through automatically to configure and install all of your applications, set all of your security policies, and configure it for company use when turned on for the first time. Please use the guide below to run through the configuration with a new Windows 10 machine:

Note: Do not connect to Davey Wireless or public WiFi when running the process, as it may cause it to fail.

Please be advised: This process may take approximately an hour to complete.

1. Unbox computer and power on
Plug in all cords (power, ethernet, and monitors), setup docking station, etc.

2. Start Autopilot Configuration
The Autopilot process will start automatically when you turn on the system. Select the region you reside in:

Allow network to setup, and enter Davey email and password.

Please note you will have to approve a DUO prompt once signing in, and confirm the device is yours.

Once device setup is complete, you will need to log into Windows to continue. After logging in, it should resume setup.
*Note that you may need to log in with the VPN if you are outside of a Davey office to continue setup at this point. You can sign in by clicking the sign in options under the login and selecting the FortiClient Logo (Red Shield Icon), and signing in from this screen.

Afterwards the system may restart with the following screen, and will restart back to the windows sign in screen.

You may see windows appear after signing in that indicate setup is continuing in the background, and may be required to restart:

3. Setup Complete
You may now log in and use the system as normal. Other required apps will continue to install in the background.

A. If you are searching for an app that i not installing automatically on the system, please check the Self Service Client to see if it's available to install there. You can go to the start menu and type in Self Service to find it:

 

  Please call x8555 or open a ticket at help@davey.com if you still need assistance.

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