
Davey Support
Hello! My name is Crystal Johnson. I am passionate about getting our Davey users the IT support they need. If you need assistance please do not hesitate to reach out to help@davey.com so we can support you!
Activity overview
Latest activity by Davey Support-
Davey Support created an article, Zendesk Agent Workspace
What is changing? Zendesk will be upgraded to a new and improved Interface for agents. When is the change going to happen? The upgrade will begin rolling out late afternoon on 1/22/25, with expe...
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Davey Support created an article, How do I order IT products? (Updated February 3rd, 2025)
Davey Tree IT Products Menu Last Updated: February 3rd, 2025 Ordering Instructions & Questions To order any equipment listed here or if you have any questions, please contact Davey’s S...
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Davey Support created an article, Recommendation for managing passwords
When it comes to keeping your online accounts safe, you often hear that you should not use the same password for every website. In the same breath, the experts also tell you not to write those pas...
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Davey Support created an article, Duo: Do I need to use my personal device for Duo authentication at Davey?
We encourage you to use whatever device you already carry with you. The Duo Mobile app works on any phone and does not necessarily have to be Davey-issued. If there's an objection to the mobile a...
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Davey Support created an article, Duo: How to enable Duo Mobile on a new phone
You've replaced your smartphone and no longer get Duo Push notifications. Follow these instructions to enable Duo Mobile on your new phone. If your new phone has the same phone number: Visit htt...
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Davey Support created an article, -
Davey Support created an article, How to contact our IT Service Desk
You can reach out to the AWESOME IT Analysts of our IT Service Desk via: CALL 330-673-9515 x8555 TEXT 330-306-9195 include your name and employee number in the text EMAIL help@davey.com ...
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Davey Support created an article, How to Install the DaveyConnect Mobile App
DaveyConnect is the Davey company communication app. Please follow the download instructions below and start exploring DaveyConnect. iPhone Download Instructions: 1. Go to the App Store...
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Davey Support created an article, SAM: How Do I Claim My Davey Account
Before you can sign into any Davey system, you need to complete a self-registration process called "Account Claim". These steps can be performed using any computer or mobile device (like a smartph...
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Davey Support created an article, What are the I.T. Support Hours?
From help.davey.com you can start a Chat with a Service Desk Analyst And you can send a text to 330.306.9195 Please remember to include your name and employee number when contacting us.