Printers covered under a Konica Minolta contract automatically receive toner when supplies run low. Toner levels are monitored by Konica Minolta, and replacements are shipped to the assigned user without manual action.
If toner must be ordered manually or a service request is needed for printer repair, you may contact Konica Minolta Global Client Services (GCS).
Before contacting support, locate one of the following:
• KMID number from the service sticker
• Serial number from the printer control panel
• Order number
Konica Minolta Global Client Services Contact Options
• Chat with an agent: https://kmbs.konicaminolta.us/chat
• Email: gcs@kmbs.konicaminolta.us
• Phone: 800 456 5664
A sample service sticker is shown below for reference:
For assistance from the Davey I.T. Service Desk, call 330-673-9515 x8555 or email help@davey.com.
Remember to include your name, employee ID, and call back number, with a brief explanation of your issue.