Before you can sign into any Davey system, you need to complete a self-registration process called "Account Claim". These steps can be performed using any computer or mobile device (like a smartphone) with Internet access. During account claim, you'll learn your username, configure two-factor authentication, and set your password.
Step 1: Install Duo Mobile app on your smartphone
Davey uses Duo two-factor authentication to protect access to e-mail and sensitive data. Installing the Duo Mobile app on your smartphone before starting the account claim process makes the process a little easier. If you do not have a smartphone, you can skip this step and use text messaging to receive two-factor authentication codes instead.
Step 2: Visit https://sam.davey.com and click on the Claim My Account link.
Step 3: Enter your Employee Number and the Cost Center number
You can find this information on your pay stub, or check with your supervisor.
Step 4: Review and acknowledge Davey's Acceptable Usage Policy.
Step 5: Enroll for Two-Factor Authentication
If you are claiming your account on a smartphone..
- Tap Start Setup
- Choose Mobile Phone
- Enter your phone number
- Install Duo Mobile using your device's app store (if you haven't done so already)
- Go back to your web browser and tap I have Duo Mobile (you might need to scroll down a little)
- Tap Take me to Duo Mobile to activate the application
- Go back to your web browser and tap Continue
- Tap Send me a Push and approve the sign on request.
If you are claiming your account on a computer..
- Click Start Setup
- Choose Mobile Phone
- Enter your phone number
- Choose iPhone or Android (or select Other if you want to use text messages instead of the Duo Mobile app)
- Install Duo Mobile on your device (if you haven't done so already), then click I have Duo Mobile installed
- Open the app, tap the + button and scan the QR code
- Configure Device Options and tap Continue to Login
If you selected Other in the steps above, and now you're ready to link a smartphone app, follow these instructions to complete the activation.
Step 6: Write down your Davey User ID
If you have a Davey e-mail address, you can use it as your username to sign into most Davey systems, otherwise you will need to sign on using your Davey User ID.
Step 7: Update your personal information.
Please provide a mobile number or an alternate (non-Davey) email address, so you can use our self-service tools to unlock or reset a forgotten password any time day or night.
Step 7: Set your password.
Your account is now ready for use! The system will forward you to a landing page with some useful information to help you get started.
Please call 330-673-9515 x8555 or open a ticket at help@davey.com if you still need assistance
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